How do I log into Droplet?

Modified on Wed, 21 Aug at 9:04 AM

This article is a step-by-step guide on how to log into Droplet. It walks you through the login process, whether your organization uses Single Sign-On (SSO) or a password-based login. Following these instructions will ensure you can access your Droplet account quickly and without hassle.

How to Log-in to Droplet

Logging into Droplet is simple! Follow these steps to access your account:

Open your preferred web browser and go to app.droplet.io.

Type in the email address associated with your Droplet account and click Continue.

If multiple organizations share your email domain, you’ll be asked to select your specific organization.

If your organization uses SSO (Single Sign-On), like Google Workspace, you will be directed to sign in using your organization's email and password.

Otherwise, you'll be prompted to enter your Droplet password.

If this is your first time logging in, you’ll need to review and accept the Terms of Service.

Success! Once authenticated, you’ll be automatically routed to your Droplet dashboard.

Troubleshooting

If you experience any issues with logging in, try these troubleshooting options:

Try clearing your site and/or browser cache and cookies.

Try logging in using a different browser or an incognito window.

Contact your organization administrator. If you are not an SSO organization, they may be able to reset your password for you.

If all else fails...
Contact Droplet's support team. We will be happy to assist you!